01
I want a Hat
When placing an order there are various ways how you can do this. We are very happy to be contacted via e-mail, skype or phone. We will be able to discuss what style of hat you are looking for and any other questions you may have. We are a very friendly pair therefore making your contact experience an enjoyable one! All contact details are as follows:
e-mail: donnahartleyhats@gmail.com
Skype: donna.hartley51
MOB: Donna - +34 633323963 or Joanne +34 607497144
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03
Bespoke
We offer a bespoke service where we can create a unique piece specifically for you. We can match the colour of your piece to your outfit, include a specific piece of fabric, add particular detailing (pearls, crystals, feathers) or design something totally new for you. We ask that you allow 4 weeks for this process. I like the hat but not the colour / with that detail / size etc. We may ask you to send a swatch of colour to enable us to match your headpiece with your outfit. Please be mindful that it is not always possible to create an exact match in colour but we will most definately make it as near as possible and tone perfectly.
04
Can I customise a collection piece
With the exception of a few items most pieces can be customised. Please contact us so we can discuss your requirements in more detail.
I have a small/ large/head or don’t know my head size
Our blocked ladies hats that are available are made to the 22 ½” industry standard. We are happy to make hats larger or smaller at no extra cost prior to dispatch. How to measure your head: Using a soft tape measure place it around the head positioning it mid forehead (about 1 inch, 2.5cm above the eyebrows) passing it around the back of the head at the largest point and above your ears. Should you need further assistance please contact us.